Before Thanksgiving Megan McArdle wrote about her candidate for less obvious hero of 2020: supply-chain managers and operations chiefs; i.e., the men and women who got the toilet paper and meat and rice from the office buildings and restaurants to the grocery stores and homes.
Well, it’s Christmas now, not Thanksgiving, but Christmas is a good time to give thanks, too, so let me give thanks to another group of people who helped get us through this pandemic so far and who we haven’t thought much about. My candidate is a dog that didn’t bark; i.e., somebody who did their job and who we didn’t notice because nothing much went wrong, even though things changed entirely: The companies that provide us our wi-fi and internet.
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